These Terms of Service ("Terms") constitute a legally binding agreement between you ("User") and the operator of flash-ask ("we", "us", or "the Service"), accessible at flash-ask.com.
Service operator contact: support@flash-ask.com
By installing the flash-ask Chrome extension, creating an account, or completing a purchase, you confirm that you have read, understood, and agree to these Terms in their entirety. If you do not agree, you must not use the Service.
Users under the age of 16 may not use the Service without verifiable parental or guardian consent.
flash-ask is a browser productivity tool that allows users to select text or capture a screen region on any webpage and receive an AI-generated response. The Service is designed to assist with understanding, summarizing, and interpreting written content.
flash-ask is a general-purpose text and image processing tool. It does not promote, encourage, or facilitate any specific use case. The Service depends on third-party AI infrastructure (Groq) and may be subject to availability limitations outside our control.
Compatibility: flash-ask requires Google Chrome version 88 or later, an active internet connection, and a Google account.
Access to the Service requires authentication via Google OAuth. By signing in with Google, you authorize flash-ask to receive your Google account email address, display name, and profile picture for the sole purpose of account management.
Your account is tied to your Google identity. Only one active session is permitted at a time — signing in on a new device automatically invalidates the previous session.
You are responsible for maintaining the security of your Google account. We are not liable for unauthorized access resulting from compromised Google credentials.
flash-ask is offered at $4.99 USD per month per user. Prices are displayed in USD and may be subject to applicable taxes depending on your jurisdiction.
Payment is processed exclusively through PayPal. flash-ask does not collect, store, or have access to your credit card numbers, bank account details, or billing address. All financial data is handled directly by PayPal under their own terms and privacy policy.
Upon confirmed payment, your Google account is automatically activated for the Service for 30 calendar days. No token or code is required — simply sign in with the same Google account used during purchase.
Subscriptions are not automatically renewed by default. To continue access after the 30-day period, you must complete a new purchase. If you configure a recurring payment through PayPal, renewal terms are governed by PayPal's subscription policies.
To cancel a recurring PayPal subscription:
Cancellation takes effect at the end of the current paid period. No partial refunds are issued for unused days.
Refunds are generally not provided for digital services once access has been granted. Exceptions may apply in the following cases:
If you believe you are entitled to a refund, contact support@flash-ask.com within 14 days of the charge.
Note for EU consumers: If you are located in the European Union, you may have a statutory right of withdrawal of 14 days from the date of purchase, unless you have explicitly requested immediate access and acknowledged that this right is waived upon service commencement.
Each subscription includes up to 2,700 queries per calendar month. The counter resets on the first day of each calendar month.
If you exhaust your monthly quota, further queries will be blocked until the start of the next calendar month.
Automated use of the Service (bots, scripts, or any non-human interaction) is prohibited. Abuse of the Service may result in account suspension.
You are solely and exclusively responsible for how you use flash-ask and for all consequences that result from your use. You agree to:
Violation of any of the above may result in immediate account termination without refund.
flash-ask is a general-purpose text and image processing tool. We make no representation regarding whether use of this Service is permitted in any particular academic, professional, or institutional context. The responsibility rests entirely with the user.
By using flash-ask, you accept full, complete, and sole responsibility for determining whether use of AI assistance is permitted in any context, including examinations, academic assignments, professional certifications, workplace evaluations, or any setting governed by an honor code or professional ethics standard.
flash-ask bears absolutely no responsibility — legal, financial, academic, professional, or otherwise — for any consequences arising from your use of the Service in any context where AI assistance is restricted, prohibited, or considered inappropriate. This includes without limitation academic penalties, revocation of professional licenses, employment consequences, or any reputational or personal harm.
flash-ask does not monitor or have visibility into the specific context in which you use the Service. Responsibility rests entirely with the user.
We grant you a limited, personal, non-exclusive, non-transferable, revocable license to install and use the flash-ask Chrome extension solely for your personal, non-commercial use, subject to these Terms.
All rights, title, and interest in and to flash-ask — including the extension code, website design, branding, and trademarks — remain exclusively with the Service operator. Nothing in these Terms transfers any ownership to you.
Responses generated by the AI are provided for informational purposes only. They do not constitute professional, legal, medical, financial, or academic advice. AI-generated responses may be inaccurate, incomplete, or misleading. You must independently verify any AI-generated response before acting on it.
We reserve the right to suspend or permanently terminate your access to the Service, with or without prior notice, if you have shared your account, used automated scripts, attempted to bypass authentication, issued fraudulent chargebacks, or violated any provision of these Terms.
In cases of termination for cause, no refund will be issued. If termination is due to our error, a proportional refund will be provided.
We may at any time modify, suspend, or discontinue features of the Service or update these Terms. The updated version will be posted at flash-ask.com/terms. For material changes, we will notify registered users by email at least 7 days before the changes take effect. Continued use of the Service after that date constitutes acceptance.
The Service is provided "as is" and "as available" without warranties of any kind, express or implied. We expressly disclaim any warranty that the Service is suitable for use in time-sensitive, high-stakes, or professionally regulated contexts.
To the maximum extent permitted by applicable law, the Service operator shall not be liable for any indirect, incidental, special, consequential, or punitive damages. Our total cumulative liability shall not exceed the amount you paid for the subscription in the 30 days immediately preceding the event giving rise to the claim.
These Terms are governed by applicable international commercial principles. In the event of a dispute, both parties agree to attempt resolution in good faith by contacting support@flash-ask.com before pursuing any formal legal remedy.
If you are a consumer in the European Union, you may also use the EU Online Dispute Resolution platform.
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.
These Terms, together with the Privacy Policy, constitute the entire agreement between you and us regarding the Service.
General support: support@flash-ask.com
Privacy requests: privacy@flash-ask.com
Website: flash-ask.com